Delivery Policy

Holiday Delivery

Florist, flower shop To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

We are closed on these holidays: New Years Day, Easter, Fathers Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Same Day Delivery

If you order Flowers by 2:00 pm in the recipient's time zone, we can typically deliver the flowers the same day Monday through Friday. We do not offer same day delivery for Saturdays. Saturday deliveries need to be placed one day in advanced. 

If you order a Fruit Arrangement / Basket by 10:00 am in the recipient's time zone, we can typically deliver the Fruit Arrangement / Basket the same day Monday through Friday. We do not offer same day delivery for Saturdays. Saturday deliveries need to be placed one day in advanced.

Specific Times

We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders. You many request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times

Normal delivery times are 9am-5pm daily. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, call to verify.

Funeral Homes

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. If you do not know the zip code or exact address of the funeral home we will look it up for you. We normally contact the funeral home anyway to verify the time of the viewing and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual viewing we will deliver to the viewing per the funeral home instructions.

Banners Funeral Arrangements

Due to the time-sensitivity of delivering funeral orders, if a banner is not available, we will fill your order to value, substituting the banner with more flowers for an even fuller arrangement.

High Schools

High schools do not accept deliveries for students. Please send teacher's gifts to the high school and any student orders to their residence. Orders to high schools should be placed early because they usually must be received by 2pm.

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

If no one is home

Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

Incorrect Addresses

If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling or Changing an Order

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

Recipient may be contacted

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request to leave item at door

The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.

Beautiful El Paso Flower Arrangements by Carter's Flower Shop

Visit Carter's Flower Shop for the best flower arrangements and gifts in El Paso, TX! Our professional florists can help you find the perfect flowers for any individual or occasion and can even create a custom bouquet to fit your unique needs. Carter's Flower Shop delivers flower arrangements throughout El Paso and offers same-day delivery for your last-minute gift needs – at no extra cost! Carter's Flower Shop can also deliver quality flowers nationwide through our trusted florist network.

Give a gift that will bring a smile to a loved one’s face with fresh flower bouquets from Carter's Flower Shop. Find gorgeous arrangements of birthday flowers, get well flowers, or anniversary flowers. In need of a gift for a holiday or special occasion? Our Valentine’s Day flowers and Mother’s Day flowers are guaranteed to please, while our sympathy flowers will show them how much you care. With our reliable service, you can count on Carter's Flower Shop for high quality gifts delivered in El Paso, TX.

You can rely on Carter's Flower Shop the best floral gifts in El Paso! Browse our website for a variety of options – from fresh flower arrangements to customized gift baskets. When you find the perfect gift, you can easily order online or call us directly. No matter what your taste or budget, you can trust Carter's Flower Shop to deliver beautiful flowers to friends and family in El Paso or across the country.

Charming Flowers from El Paso Florists - Carter's Flower Shop

You can trust the staff at Carter's Flower Shop in El Paso to create dazzling floral arrangements using the fresh flowers. Our El Paso shop also has a wide variety of gift baskets and plants for every occasion. Ordering from Carter's Flower Shop guarantees that your flower arrangements will be hand-delivered with care. Your special someone deserves the very best, so send a bouquet from one of the top flower stores in El Paso TX.

Avoid getting fooled by the national flower delivery sites that ship flowers in a box. Flowers lose their special touch when the recipient has to unpack and arrange the bouquet themselves. When you order from Carter's Flower Shop, you’ll never send boxed flowers! Our floral experts hand-arrange and personally deliver your flowers to El Paso or any other destination.

Carter's Flower Shop in El Paso, TX provides flower delivery service to the following areas and zip codes in Texas: Our shop serves the following areas in TX: Canutillo, El Paso and Anthony.
79943, 88535, 88581, 79988, 88528, 88519, 79915, 88541, 79934, 88515, 79918, 88561, 79922, 88578, 88556, 79901, 79926, 79960, 79995, 88548, 79975, 79953, 88588, 79925, 88559, 88520, 79917, 88553, 88585, 88566, 88563, 79913, 79923, 79942, 88510, 79966, 88575, 88571, 79985, 79937, 88536, 79955, 88579, 88539, 79982, 79999, 88582, 79983, 79929, 79908, 79928, 79976, 79993, 79821, 79902, 79968, 88574, 79994, 79974, 88518, 79905, 88554, 88543, 88529, 88565, 88532, 79927, 88590, 79980, 79907, 79906, 79903, 88531, 88589, 79978, 88572, 88580, 79931, 79945, 88577, 88583, 88570, 79990, 88545, 88547, 79940, 88573, 88517, 79992, 88595, 79920, 88523, 79989, 79991, 88533, 88569, 79904, 88555, 88514, 79950.